My Payment Was Declined

If your payment was declined, here are a few things to check.

Common Reasons

• Insufficient funds — ensure your account or card has enough balance
• Card expired — check if your card's expiration date has passed
• Bank security block — some banks flag international or online transactions; contact your bank to authorize the charge
• Incorrect card details — double-check the card number, expiration date, and CVV

Try a Different Payment Method

Revivo accepts Visa, Mastercard, PayPal, Apple Pay, and Google Pay. If one method isn't working, try an alternative.

Update Your Payment Method

Go to Settings → Subscription → Manage Subscription to update your payment details.

Still Not Working?

If the issue persists, please submit a support request with details about the error message you're seeing, and our team will help resolve it.